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Breaking the Pharma-Startup Stalemate: Why Radical Transparency and Venture Clienting Are the Keys to Success

By Niels Van Espen, Partner, Made

In an era where technology and healthcare increasingly converge, partnerships between startups and established pharmaceutical corporations are more promising—and more strained—than ever. Startups hold the key to innovation and rapid iteration, while big pharma brings resources, regulatory expertise, and global reach. Despite these potential synergies, many pharma-startup collaborations fail to achieve meaningful, sustained outcomes. Why? The equation is broken, plagued by mismatched expectations, rapid stakeholder turnover, and a pervasive lack of transparency. To truly unlock the potential of these partnerships, radical transparency and new models, like venture clienting, are essential.

The Challenges of Frequent Stakeholder Turnover in Pharma-Startup Partnerships

One of the most insidious threats to pharma-startup partnerships is the high turnover of stakeholders. Whether due to leadership shifts, internal restructuring, or market pressures, the continuity of relationships is constantly disrupted. In large corporations, the replacement of a key executive or a change in strategy can shift the focus of a partnership overnight, leading to stalled projects, funding reallocations, and sometimes complete dissolution of agreements.

For startups, the pressure to prove value, attract funding, and scale rapidly often results in changes in leadership and direction, especially as investors push for shifts that align with market demands. This turnover creates a lack of continuity that affects long-term collaboration and trust. When new leadership arrives, they may have a different perspective or prioritize other projects, leading to a fragmented and inconsistent approach that often leaves startups feeling like they’re constantly starting over.

This cycle isn’t unique to pharma, but it’s particularly damaging in a field where partnerships require long-term commitment and regulatory rigor. A biotech startup, for example, may spend years working with a pharma partner to move a therapy through early trials, only to lose its champion at the corporation due to a restructuring. The project is then deprioritized or, worse, abandoned.

The Misalignment of Goals: Pharma’s Due Diligence vs. Startups’ Need for Speed

Pharmaceutical companies are, by necessity, cautious. Regulatory oversight, risk management, and patient safety are paramount, making due diligence an essential, often drawn-out process. Startups, conversely, thrive on agility and quick decision-making. This discrepancy in timelines and priorities can create friction.

Startups often find themselves frustrated by pharma’s slow pace, viewing it as bureaucratic and needlessly cautious. But for pharma, this caution is non-negotiable. The pharmaceutical industry operates within strict regulatory frameworks that make hasty decisions risky and, potentially, disastrous. Startups may perceive this as a lack of commitment or enthusiasm, while corporates may view startups as reckless or naive.

To align goals, both sides must be upfront about their limitations. Pharma must acknowledge that while startups bring innovation, they also bring a different speed and flexibility that must be balanced with compliance needs. Startups, in turn, must understand that the pace of a regulated industry can’t match the velocity of a tech startup and accept the realities of partnership with an established player in a heavily regulated space.

The Transparency Problem: Knowing (and Owning) What Each Side Can and Cannot Do

A major part of the problem lies in a lack of radical transparency, where neither side is completely upfront about what they can and cannot achieve. Corporations tend to downplay their internal limitations—such as bureaucratic inertia or regulatory constraints—while startups often overstate their capabilities in an effort to secure partnerships.

This lack of honesty leads to unrealistic expectations and, eventually, disappointment. When pharma corporations fail to disclose the full extent of their internal constraints, startups may assume that projects can be expedited or that resources will be readily available. When startups overstate their capabilities, they risk overpromising and underdelivering, eroding trust.

Radical transparency, then, is crucial. Corporates need to be clear about their limitations, the hurdles startups may face, and the realistic timelines they can commit to. Similarly, startups need to be honest about their capabilities and what support they truly require. A pharma company may want to know if a startup requires regulatory assistance, access to specific expertise, or simply funding. By laying all cards on the table, both sides can forge a more honest and, ultimately, productive partnership.

What We Need vs. What We Don’t Need: Defining Mutual Value

Pharma corporations and startups each have distinct needs from their partnerships, yet these needs are often poorly articulated. Corporations may enter partnerships seeking intellectual property, innovative thinking, or niche expertise. Startups, on the other hand, may need funding, regulatory support, or market access.

When these needs are not clearly defined, both sides risk diverting resources toward unnecessary tasks or misaligned objectives. For example, a pharma company may expect a startup to have a fully developed product ready for market, while the startup may be at a prototype stage, needing further development and testing. Without clear communication of needs, both parties may feel that their time and resources are being wasted.

Time for the “Glassbox” : Pharma and startups must define what they truly need—and don’t need—from the partnership. If a startup is looking primarily for funding, they should make that clear from the start, so the pharma partner can decide if that aligns with their strategic goals. If a pharma company seeks IP but does not have the resources to co-develop a product, they should communicate this limitation. Being upfront about these needs and limitations can save both sides time and foster a more streamlined, focused partnership.

Radical Transparency as the Foundation of Accountability and Trust

When transparency becomes a core value of a partnership, it fosters accountability and trust. Pharmaceutical companies and startups alike need to establish a culture where open communication and honesty are prioritized over posturing and politicking.

Corporations, in particular, must move away from viewing startups merely as subcontractors and begin treating them as equal partners. This shift requires a fundamental change in mindset—from a “we hire, you deliver” model to a collaborative approach that respects the startup’s expertise and vision. When startups feel respected and valued, they are more likely to engage fully, bring their best ideas to the table, and commit to the long-term success of the partnership.

The Venture Client Model: A Solution to the Broken Pharma-Startup Equation

One promising solution to these challenges is the venture client model, a relatively new approach that has already shown success in industries outside of pharma. In a venture client model, a corporation becomes the startup’s client rather than its investor. This means the corporation pays for the startup’s product or service from the outset, providing a direct revenue stream without the equity or ownership issues that can complicate traditional venture funding.

For pharma, adopting a venture client model could solve many of the current partnership problems. By becoming the startup’s client, pharma companies can directly support the development and refinement of the product while gaining early access to cutting-edge innovation. This model reduces the need for equity investments, which can create conflicts of interest and dilute the startup’s ownership.

The venture client model also fosters transparency. Because the startup is treated as a vendor rather than a subsidiary, there is a clear delineation of responsibilities, expectations, and outcomes. The startup knows they need to deliver a specific product or service to meet the needs of their client, while the pharma company knows they are purchasing a product, not buying into a company. This clarity can prevent many of the misunderstandings and misalignments that plague traditional partnerships.

Venture Clienting as a Catalyst for Mutual Value and Long-Term Collaboration

The venture client model not only creates a revenue stream for startups but also allows them to focus on product development and refinement rather than chasing additional funding rounds. For pharma, this model provides access to innovations that are tailored to their specific needs, as the startup is incentivized to create value for its paying client.

In this way, venture clienting can catalyze mutual value. The startup gains a stable client and a reliable revenue stream, while the pharma company gains access to innovative solutions that are continually refined and optimized to meet their needs. By reducing the financial entanglement of equity investment, this model can create a healthier, more balanced partnership dynamic.

Conclusion: Redefining Success in Pharma-Startup Partnerships

Pharma and startup partnerships hold enormous potential to drive innovation, improve patient outcomes, and transform healthcare. But to realize this potential, both sides need to embrace a new approach—one that prioritizes radical transparency, accountability, and respect. The venture client model offers a promising framework, allowing startups to maintain their autonomy while providing pharma with the innovative solutions they need.

The road to effective partnerships is not easy, but with transparency, continuity, and a willingness to innovate the collaboration model, pharma companies and startups can finally move beyond the broken dynamics that have held them back. In doing so, they can unlock the true power of their partnership, creating lasting value for patients, stakeholders, and the healthcare industry as a whole.

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